Terms of Service

The agreement that governs your access to and use of the Windlass hosted AI agent workspace. · Last updated Sep 22, 2026

Effective date: September 22, 2026

These Terms of Service (the "Terms") are a binding agreement between you and [Company legal name] (operating as Windlass), established in [Country of incorporation] at [Company registered address] ("Windlass", "we", "us"). They govern your use of the website at 195.58.146.102, the Windlass hosted AI agent workspace and related services (together, the "Service").

By creating an account or using the Service, you agree to these Terms and to our Acceptable Use Policy, Privacy Policy, Refund Policy and Cookie Policy, which are incorporated by reference. If you accept on behalf of a legal entity, you represent that you have authority to bind it, and "you" refers to that entity.

1. The Service

1.1 What Windlass is. Windlass is a hosted AI agent workspace. You receive an isolated workspace, running in its own container, in which an AI agent (the "Agent") can chat with you, write and run code and shell commands, read and write files in your project folders, browse the web, and use optional connectors (MCP servers) that you configure. You can upload files as attachments, record voice input that is transcribed to text, and keep a history of your sessions.

1.2 Open-source foundation. Windlass is built on DeepSeek Harness, open-source software licensed under the Apache License 2.0, together with Windlass's own hosting, account, billing and metering layer (the "Windlass Layer"). Nothing in these Terms restricts your rights under the Apache License 2.0 in DeepSeek Harness itself. The Windlass Layer is proprietary to Windlass.

1.3 Model inference. Model inference is provided through the API of Hangzhou DeepSeek Artificial Intelligence Basic Technology Research Co., Ltd., China ("DeepSeek"). When you use the Agent, your prompts, any attachments sent to the model and the model's outputs are transmitted to DeepSeek for processing under DeepSeek's API terms and privacy policy. Windlass does not use your content to train models. The models offered are DeepSeek V4 Flash (all plans) and DeepSeek V4 Pro (Pro and Max plans).

1.4 Voice input. Voice recordings may be processed by our speech-to-text provider to produce a transcript and are kept only as long as needed for transcription.

1.5 Connectors. Connectors you configure are third-party services or your own software. You are responsible for them and for everything the Agent does through them.

2. Eligibility and Accounts

2.1 You must be at least 18 years old to use the Service, for business or personal purposes.

2.2 Each account belongs to a single individual. You may not share your credentials, let anyone else use your account or resell access. If several people need access, each needs their own account.

2.3 You are responsible for all activity under your account. Keep your credentials confidential and your account and billing information accurate, and tell us at [support email] promptly if you suspect unauthorized access.

3. Free Trial

3.1 New accounts receive a 7-day free trial with a reduced usage allowance. No payment method is required.

3.2 One trial per person and per account. Creating additional accounts to obtain further trials is a breach of these Terms.

3.3 When the trial ends, your workspace pauses until you purchase a plan.

4. Plans, Usage Allowances and Storage

4.1 Plans. We offer three plans, priced in US dollars per month, billed monthly and auto-renewing: Starter (USD 39), Pro (USD 59) and Max (USD 139). Current plan details are published at 195.58.146.102.

4.2 Weekly usage allowance. Each plan includes a usage allowance that resets every 7 days. There are no daily caps. Unused allowance does not roll over. When your allowance is used up, the Agent pauses until the next reset. We may offer additional usage in the future.

4.3 Storage. Each workspace includes 2 GB (Starter), 10 GB (Pro) or 30 GB (Max) of storage.

4.4 Fair use and rate limits. Fair use and rate limits apply to all plans. We may throttle or pause workloads that impose excessive load, as described in the Acceptable Use Policy.

4.5 Metering. We meter usage by recording token counts, the model used and timestamps, never prompt text. Our metering records are the authoritative record of your usage.

5. Fees, Billing and Taxes

5.1 Payment. You may pay by card through [Payment processor] or, where we offer it, by invoice and bank transfer. By providing a payment method you authorize us and [Payment processor] to charge all fees due.

5.2 Automatic renewal. Your subscription renews automatically each month at the then-current price for your plan until you cancel, and you are charged at the start of each billing period.

5.3 Taxes. Prices exclude taxes. VAT, GST, sales tax and similar taxes are added where applicable.

5.4 Price changes. We may change prices with at least 14 days' notice by email or in the Service, effective at your next renewal after the notice period. If you do not agree, cancel before then.

5.5 Failed payment. If a payment fails or an invoice is unpaid when due, we may pause your workspace until payment is received.

5.6 Refunds. Refunds are governed by our Refund Policy.

6. Cancellation and Termination

6.1 By you. You may cancel your subscription at any time from your account settings. Access continues until the end of the paid period, after which your workspace pauses. You may delete your account at any time from your account settings or by emailing [privacy email].

6.2 By Windlass. We may suspend or terminate your access, with notice where practicable, if you materially breach these Terms or the Acceptable Use Policy, if your use creates a security, legal or operational risk to the Service or others, if payment is overdue, or if the law requires it.

6.3 Effect. On termination your right to use the Service ends, fees owed become immediately due, and your content is deleted as described in Section 9. Termination for your breach does not entitle you to a refund.

6.4 Survival. Sections 8, 9, 11, 13, 14, 15, 17 and 18, accrued payment obligations, and any provision that by its nature should survive, survive termination.

7. Your Content and Responsibilities

7.1 Your Content. "Your Content" means the files, prompts, attachments, voice recordings, session transcripts, connector configurations and other material you upload to or generate in your workspace, including output the Agent produces for you.

7.2 Ownership. You retain all rights in Your Content. As between you and Windlass, and to the extent permitted by law, output the Agent generates at your instruction belongs to you.

7.3 License to Windlass. You grant Windlass a worldwide, non-exclusive, royalty-free license to host, store, transmit, process and display Your Content solely as needed to provide, secure and support the Service, including transmitting content to DeepSeek for inference and to our speech-to-text provider for transcription. We do not use Your Content to train models.

7.4 Responsibility for the Agent. The Agent acts on your instructions and with the permissions you give it, including executing code and shell commands, modifying files, browsing the web and using connectors. You are responsible for every action taken in your workspace, whether by you directly or by the Agent on your instruction, and for its consequences. Review what the Agent proposes before granting it access to systems or data that matter to you.

7.5 Rights in uploaded content. You represent that you have all rights, licenses and consents needed to upload Your Content and have it processed as described in these Terms and the Privacy Policy, and that Your Content does not violate the law or the rights of others.

7.6 Acceptable use and backups. You must comply with the Acceptable Use Policy. The Service is not a backup service; keep your own copies of anything important.

8. AI Output

8.1 The Service uses large language models. Output may be inaccurate, incomplete, out of date, biased or inappropriate, and similar prompts may produce different results.

8.2 You must review and verify output before relying on it, especially code before you run or deploy it and any output that informs a decision affecting people, money, safety or legal rights.

8.3 The Service does not provide legal, medical, financial, tax or other professional advice. Consult a qualified professional for such matters.

9. Data, Export and Deletion

9.1 Our Privacy Policy explains what data we collect and how we use it. Our Data Processing Addendum applies where we process personal data on your behalf as a processor.

9.2 You can export your workspace files at any time from your account settings.

9.3 Workspace content is retained while your account is active. After you delete your account, workspace content is deleted within 30 days, and copies in backups are purged within 30 days after that.

10. Availability, Maintenance and Changes

10.1 Availability. We use commercially reasonable efforts to keep the Service available, but we do not guarantee any level of uptime, and the Service may be unavailable from time to time.

10.2 Maintenance. We may perform scheduled maintenance and will give advance notice where practicable. Emergency maintenance may occur without notice.

10.3 Changes. We may add, change, deprecate or remove features, models or plan limits, and will give notice where a change materially reduces the core functionality of your plan. The Service depends on DeepSeek, [Hosting provider] and other providers, and we are not responsible for outages or restrictions they impose.

11. Intellectual Property

11.1 Windlass and its licensors own the Windlass Layer, the Windlass name, logo and branding, and all related intellectual property. These Terms grant you no rights in them beyond the limited right to use the Service.

11.2 You may not copy, modify, reverse engineer or create derivative works of the Windlass Layer except as permitted by law, and you may not use the Service to build a competing hosted DeepSeek Harness offering by copying the Windlass Layer.

11.3 DeepSeek Harness is licensed to you under the Apache License 2.0 by its licensors, not by Windlass under these Terms.

12. Confidentiality and Security

12.1 We treat Your Content as confidential and access it only to provide, secure and support the Service, to comply with law, or with your permission.

12.2 We maintain technical and organizational measures including per-customer container isolation, encryption in transit (TLS) and access controls. No system is perfectly secure, and you are responsible for the security of your own credentials, connectors and connected systems.

12.3 We will notify you of a security incident affecting your data without undue delay and, where the law requires, within 72 hours of becoming aware of it.

13. Disclaimer of Warranties

The Service is provided "as is" and "as available". To the fullest extent permitted by law, Windlass disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title and non-infringement. We do not warrant that the Service will be uninterrupted, error-free or secure, or that output will be accurate or reliable.

14. Limitation of Liability

14.1 No indirect damages. To the fullest extent permitted by law, Windlass is not liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, business, goodwill, data or use, even if advised of the possibility of such damages.

14.2 Cap. To the fullest extent permitted by law, Windlass's total aggregate liability arising out of or relating to the Service or these Terms will not exceed the fees you paid to Windlass in the 12 months immediately before the event giving rise to the claim.

14.3 Carve-outs. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for gross negligence or willful misconduct.

14.4 Consumers. If you use the Service as a consumer, you have statutory rights that these Terms do not affect, and Sections 13 and 14 apply only to the extent permitted by the consumer protection law that applies to you.

15. Indemnity

You will defend, indemnify and hold harmless Windlass and its officers, directors, employees and contractors from all claims, damages, liabilities, costs and expenses (including reasonable legal fees) arising out of Your Content, your use of the Service in breach of these Terms or the Acceptable Use Policy, actions taken by the Agent on your instruction, your connectors, or your violation of law or third-party rights.

16. Changes to These Terms

We may update these Terms from time to time. If a change is material, we will give you at least 14 days' notice by email or in the Service before it takes effect. Your continued use of the Service after that date constitutes acceptance of the updated Terms. If you do not agree, cancel your subscription before the change takes effect.

17. Governing Law and Disputes

17.1 These Terms are governed by [Governing law], without regard to conflict-of-laws rules.

17.2 Any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the [Venue], and you consent to their jurisdiction. If you are a consumer, mandatory rules of the country where you live may allow you to bring proceedings there.

17.3 Before starting formal proceedings, contact us at [legal email] so we can try to resolve the matter informally.

18. General

18.1 Entire agreement. These Terms, the policies incorporated by reference and any order or invoice form the entire agreement between you and Windlass regarding the Service and supersede all prior agreements.

18.2 Assignment. You may not assign these Terms without our written consent. We may assign them to an affiliate or in connection with a merger, acquisition or sale of assets.

18.3 Severability and waiver. If any provision is held unenforceable, the remaining provisions remain in effect. Failure to enforce a provision is not a waiver of the right to enforce it later.

18.4 Notices. We may notify you by email to the address on your account or through the Service. You may notify us at [legal email].

19. Contact